ROLE OF URBAN ADMINISTRATION
A city is much bigger than a village and more spread out. A city has crowded markets, many buses and cars, water and electricity facilities, traffic control, and hospitals. Have you ever wondered who is responsible for running all this? Do you know how decisions are made? How the planning is done? Who are the people who do all the work?
One lazy Sunday afternoon Mala and her friends Shankar, Jehangir and Rehana were playing a game of cricket in the street.
Shankar had bowled a good over and although he nearly managed to get Rehana out, she was still batting. Frustrated, he bowled a short ball and hoped she would hit it for an easy catch. Instead, Rehana hit the ball so hard and so high that the street light broke. Rehana screamed, "Oh no, look what I've done!" Shankar said, "Yes! we forgot to make a rule that if you break the street light you are automatically out."
But Mala, Jehangir, and Rehana were more worried about what had happened and they told Shankar he'd better stop thinking about the wicket.
Last week they had broken Nirmala Mausi's window and had spent their pocket money to have it replaced. Would they have to dish out money again from their pockets? But who would they pay this to? To whom did the lights on the streets belong? Who changed them?
Rehana's house was the closest and they ran and told her mother what had happened. Rehana's mother said, "I don't really know these things in great detail but I do know that it is the Municipal Corporation of the city that takes care of replacing lights. The best person to ask would be Yasmin Khala. She just retired from the Municipal Corporation. Go and ask her, and Rehana comes back home soon."
Yasmin Khala lived in the same lane and she and Rehana's mother were good friends. The children ran to Khala's house and when she opened the door they began to tell her what had happened all at once! When they asked about the street light, Yasmin Khala laughed and said, "There is no one person that you can pay the money to. There is a big organisation called the Municipal Corporation that takes care of street lights, garbage collection, water supply, keeping the streets and the market clean."
"I've heard about the Municipal Corporation. They've put up signs around the city to inform people about malaria," said Mala.
"Yes, you are quite right. The Municipal Corporation is also responsible for ensuring that diseases do not break out in the city. It also runs schools, hospitals, and dispensaries. And makes gardens and maintains them," said Yasmin Khala. Then she added, "Our city Pune is a big city and so here it is called a Municipal Corporation. In smaller towns, it is called a Municipal Council."
What has changed since Khala retired?
What Yasmin Khala did not mention to the children was that in recent times, in order to save money, the Commissioners of several municipalities across the country had hired private contractors to collect and process garbage. This is called Sub-Contracting. This means that the work that was earlier being done by government workers is now being done by a private company.
These contract workers get paid less and their jobs are temporary. Collecting garbage is also quite a dangerous job and often these contract workers do not have any access to safety measures and are not taken care of if they are injured while working.
Activity:
List at least four different tasks that the Municipality does:
1.
2.
3.
Source: This topic is taken from NCERT TEXTBOOK
THE WARD COUNCILLOR AND ADMINISTRATIVE STAFF
"Yasmin Khala, I'm curious. Who decides where a park should go to? Did you have to make interesting decisions like this when you worked in the Municipal Corporation?" asked Rehana.
"No Rehana, I was working in the accounts office of the Corporation so I just worked on payslips. Cities are usually quite large so the Municipal Corporation has to make a lot of decisions as well as do a lot of work to keep the city clean. The decisions like where a park or a new hospital should go are usually made by the Ward Councillors."
The city is divided into different wards and ward councillors get elected. The complicated decisions that affect the entire city are taken by groups of councillors who form committees to decide and debate issues. For example, if bus stands need to be improved, or a crowded market-place needs to have its garbage cleared more regularly, or there is a 'nala' or drain that cuts through the city that needs cleaning etc. It is these committees for water, garbage collection, street lighting, etc. that decide on the work to be done.
When the problems are within a ward then the people who live in the ward can contact their councillors. For example, if there are dangerous electrical wires hanging down then the local Councillor can help them get in touch with the electricity authority.
While the Councillor's Committees and the councillors decide on issues, the Commissioner and the administrative staff implement these. The Commissioner and the administrative staff are appointed. Councillors are elected.
"So how are these decisions made?" asked Rehana who never gave up on her train of thought.
"Well, all of the Ward Councillors meet and they make a budget and the money is spent according to this. The Ward Councillors try and ensure that the particular demands of their wards are placed before the entire council. These decisions are then implemented by the administrative staff," said Yasmin Khala, enjoying the questions that the children asked. No adults asked her about her job and the children's questions provided her an opportunity to relive some of her experiences.
"But the city is so large. It must take a lot of people to look after it. Does the Municipal Corporation have a lot of workers?" asked Shankar curiously. He had by now luckily forgotten about the cricket match and his incomplete over.
"Yes, the work in the city is divided into different departments. So there is the water department, the garbage collection department, a department to look after gardens, another to look after roads. I worked on accounts in the sanitation department," said Yasmin Khala and then went on to offer the children some kababs to eat.
Jehangir ate his kababs at top speed and as he wolfed them down he asked loudly from the kitchen, "Yasmin Khala where does the garbage that the Municipal Corporation collects go to?". The others were still eating when Yasmin Khala began to answer, "This question has an interesting answer. As you know you can usually find garbage lying all over the street. Earlier even our neighbourhood used to have garbage lying all over, and if this remains uncollected it attracts dogs, rats and flies. Also, people get ill from the smell. At one point things became so bad that children even stopped playing cricket in the street because their parents were afraid that they’d get sick from staying on the streets too long."
Activity:
Fill in the blanks in the sentences below:
1. In a panchayat, the elected members are called ____.
2. The city is divided into several _____.
3. In a municipal corporation, the elected members are called _____.
4. Groups of councillors deal with issues that affect the ____.
5. Elections are held once every ____ years for the panchayat as well as for the municipality.
6. While the councillors make decisions the administrative staff led by the Commissioner_____ these.
Source: This topic is taken from NCERT TEXTBOOK
HOW DOES THE MUNICIPAL CORPORATION GET ITS MONEY?
Providing and running so many services requires a lot of money. The Municipal Corporation collects this in different ways. A tax is a sum of money that people pay to the government for the services the government provides. People who own homes have to pay a property tax as well as taxes for water and other services. The larger the house the more the tax. Property taxes however form only 25-30 percent of the money that a Municipal Corporation earns.
There are also taxes for education and other amenities. If you own a hotel or shop, then you have to pay a tax for this as well. Also the next time you go to see a movie look carefully at your ticket because you pay a tax for this as well. Thus while rich people account for property taxes, a much wider population pays more general taxes.
Activity:
Did you know that your taxes enable the government to provide roads, bridges, parks, and street lights? List three more benefits that the taxes help in funding, after discussing with your family:
1.
2.
3.
Source: This topic is taken from NCERT TEXTBOOK