WORKS IN THE OFFICE
My aunt, Sudha works as a Marketing Manager. She had asked us to reach her office before 5.30 p.m. We thought we'd get late so we took an autorickshaw that managed to get us there just in time. Her office was in an area surrounded by tall buildings. There were hundreds of people coming out. Some headed for the car park while others went towards the row of buses.
My aunt is a marketing manager in a company which manufactures biscuits. The factory where the biscuits are made is outside the city. She supervises the work of 50 salespersons who travel to different parts of the city. They get orders from shopkeepers and collect payments from them. She has divided the city into six regions and once a week she meets the salespersons of each region. She checks their progress report and discusses the problems they face. She has to plan sales in the entire city and often has to work late and travel to different places.
She gets a regular salary every month and is a permanent worker with the company. She can expect her job to continue for a long period of time. Being a permanent worker she also gets other benefits such as the following:
Savings for old age: A part of her salary is kept in a fund with the government. She will earn interest on these savings. When she retires from this job she will get this money and she can then live on that.
Holidays: She gets off on Sundays and national holidays. She also gets some days as annual leave.
Medical facilities for her family: Her company pays the medical expenses up to a certain amount for her and her family members. She gets medical leave if she falls ill and her salary is not cut if she takes this leave.
There are many workers in the city who work in offices, factories, and government departments where they are employed as regular and permanent workers.
They attend the same office or factory regularly. Their work is clearly identified. They get a regular salary. Unlike casual workers, they will not be asked to leave if the factory does not have much work.
At the end of the day we got into my aunt's car, exhausted. But it had been so much fun! And I thought, how interesting that so many people do so many different things in the city. They've probably never met each other but it is their work that ties them together and helps to make up city life.
Working in Call Centres is a new form of employment in big cities. A Call Centre is a centralised office that deals with problems and questions that consumers/ customers have regarding goods purchased and services like banking, ticket booking, etc. Call Centres are generally set up as large rooms with work stations that include a computer, a telephone set, and supervisor's stations. India has become a major center not only for Indian companies but also for foreign companies. They set up Call Centres here as they can get people who can speak English and will work for lower wages.
Source: This topic is taken from NCERT TEXTBOOK